For customers with credit, payment terms are thirty days from the date of shipment or pick-up. Main Electric Supply Company can reduce or end credits at any time, for any reason. A condition for a continued extension of credit is the customers must provide Main Electric Supply Company with current credit information and latest annual financial statement within five business days of the request.
For the amount of time that fees remains unpaid, Main Electric Supply Company can charge customer a late payment fee at the rate of one and half percent (1 1/2%) of the amount due for each month. Export order terms and conditions are identified later in Section III. All payments must be made in U.S. dollars. Main Electric Supply Company has the right to deduct any sums owed by customer to Main Electric Supply Company.
If the customer does the following: (i) fail to make a payment within thirty days of shipment or pick up (ii) fail to comply with Main Electric Supply Company’s credit terms (iii) fail to assure Main Electric Supply Company the matter will be handled within a reasonable time after requested by Main Electric Supply Company (which will be specified in the request); Main Electric Supply Company has the right to do the following: (i) stop shipments until payment or compliance is made (ii) require cash in advance for any further shipments (iii) demand immediate payments of all amounts owed to Main Electric Supply Company (iv) pursue collection action (v) cancel all or any part of an unshipped order.
The customer is responsible for all purchases made. The customer is liable for each of their affiliates who purchase from Main Electric Supply Company.
According to the Main Electric Supply Company Selling Policy, products are sold F.O.B. point of shipment unless otherwise negotiated. Due to this point, it is very important that the customer will accept all freight that is shipped to them and thoroughly inspect the product upon delivery. No claims for missing or damaged Goods will be processed without proper recordation and reporting. Failure to report shall constitute acceptance by customers. Damaged or defective Goods may be replaced or credited at the Company’s discretion. The refusal of Goods does not release responsibility of payment.
Main Electric Supply Company recognizes that the process of filing claims for damaged or missing freight is very time-consuming and unpleasant for everyone involved. We want to provide you, our valued customers, with tips and information that will aid in investigating and resolving your claim promptly.
All claims are subject to the terms and conditions of the consignor (carrier) and the National Motor Freight Classifications rules regulations. To view your carriers rules please visit the company website.
Note: Product returns are liable to be denied or subject to restocking fees and other charges. Custom orders are sold on a “Final Sale” basis only so no cancellations, returns, refunds, or credits are allowed.
For warranty product returns, follow the instructions bellow. Please note: proof of purchase is required.
For product returns, please follow the instructions below. Please note: proof of purchase is required
Note: If the packing slip is unavailable, please provide the following: purchase date, the original invoice number, and the item number.
You may also drop off the product at any Main Electric Supply Company branch location.
In addition to the standard terms and conditions stated in Section I, additional terms and conditions will be addressed for performance of services. Services may be performed by the following: (i) Main Electric Supply Company (its employees and agents) (ii) Main Electric Supply Company subsidiaries or affiliates (iii) Third Party subcontractors. Each is referred to as “Service Provider.”
The terms and conditions specified in this sections are extended solely by the specific provider performing services and do not apply to each service provider performing service mentioned before. The applicable service provider may require customers to execute additional contractual documents prior to the service.
In the event of a conflict between the terms and conditions stated in section one and the terms and conditioned stated in section two, the terms and conditions in section will prevail.
In addition to the standard terms and condition specified in Section I, export sales for Main Electric Supply Company are stated here in Section III. In the event that there is a conflict between Section III and Section I, Section III prevails for export sales.
Whenever you visit our Website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using the form on the “Contact Us” page. Through this Website, we will collect information that can identify you and/or your activity.
Main Electric Supply collects the following categories of personal information about visitors of our Website. For each category of information, we identify examples of the category, the business purposes for which we use the information in that category, the categories of sources from which the information is collected, and the categories of third parties with whom we have shared the information in the last 12 months.
Do we sell any of your personal information?
Main Electric Supply does NOT sell your personal information, including the data of any minors. We do not sell or otherwise trade the personal information that we collect from our site visitors at any point or under any circumstance.
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards.
Therefore, we do not respond to DNT signals or other mechanisms that provide a choice regarding the collection of personal information about activities over time and across different Web sites or online services. If a universal standard for DNT becomes available, we may revisit our DNT Policy.
Your Rights as a California Consumer
If you are a California resident, you have the following rights:
How to submit a request
You can submit a verifiable consumer request to know or request for deletion of your personal information by any of the two options below:
How we will verify that it is really you submitting the request
When you submit a consumer request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will need you to provide your name, email, phone number, IP address, and device ID.
How to authorize an agent to act on your behalf
You can authorize someone else as an Authorized Agent who can submit a consumer request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized Power of Attorney or (b) provide other written authorization that we can then verify. When we receive a consumer request submitted on your behalf by an Authorized Agent, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your Authorized Agent.
Responding to your consumer requests
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days or 90 days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Children under the age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address below.
How we protect the information that we collect
The protection of the information that we collect about visitors to this Website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:
Questions about this policy
Consent to Terms and Conditions
Effective Date (last updated on): January 6, 2020