RETURNS & CANCELLATIONS (CORE SECTION)

Stock Product Returns

Stock product returns may be accepted only with prior written approval and only if all of the following conditions are met:

  • Returned within 30 days of delivery
  • Stock items only
  • Unused, undamaged, and in resalable condition
  • In original, unopened packaging
  • Accompanied by valid proof of purchase

All approved returns are subject to a minimum restocking fee of twenty-five percent (25%), plus any applicable handling, freight, or processing charges. Restocking fees may be higher based on product type, manufacturer requirements, condition of the material, market conditions, or time held in inventory. Restocking fees are deducted from any credit issued.

Main Electric reserves the right to refuse any return for any reason, including but not limited to failure to meet the above conditions.

Returns may be denied or subject to restocking fees, handling fees, and freight charges.

Non-Returnable Items

The following are FINAL SALE:

  • Custom products
  • Non-stock or special-order items
  • Sourced products without written return authorization

No cancellations, returns, refunds, or credits are permitted for these items.

Return Authorization

All returns require prior approval. Main Electric may refuse return authorization for any reason.